Contact information

Contact Information

Last updated: September 24, 2026

Lone Edit is operated by Cobalt Commerce LLC.

For questions about products, orders, delivery, returns or refunds, contact our customer support team using the details below.

Customer Support

Email: help@loneedit.com
Phone: +1 (645) 255-2444

Support hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding U.S. federal holidays.

We aim to respond within 2 business days. Messages received outside support hours will be reviewed during the next available business hours.

Order Assistance

For questions about an existing order, please include:

• Your order number.

• The email address used at checkout.

• A brief description of your question or issue.

• Photographs of the item or packaging, where relevant and available.

Please do not send full payment card numbers, card security codes or passwords by email or through our contact form.

Business Information

Business name: Cobalt Commerce LLC
Trading name: Lone Edit

Business address:
1017 S Hiawassee Rd, Apt 3712
Orlando, FL 32835
United States

Website: loneedit.com

Returns

Please contact help@loneedit.com before sending a return. Our team will provide the return destination and instructions for your order.

Do not send returned products to the business address above unless our support team confirms it for your return.

Return eligibility, shipping responsibility and refund timelines are explained in our Return and Refund Policy.

Privacy Questions

For questions about personal information or to submit a privacy request, email help@loneedit.com.